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  • What is a AvoSchedule (better known as Avo)?
    AvoSchedule is a simple, desktop-first appointment scheduling and CRM software designed for clinics, salons, and service businesses. It helps you manage: Appointments – Easy scheduling with custom time slots Client Relationships – Track visit history, notes, and preferences Reminders – Send automatic email & SMS reminders Business Insights – Get simple reports on your performance
  • Is Avo just for clinics and salons?
    Not at all! While we’re great for clinics, spas, beauty services, and wellness businesses, any appointment-based business can benefit from Avo.
  • Can I customize appointment types and durations?
    Yes, you can fully customize services, time slots, and durations to match your workflow.
  • Does Avo send reminders automatically?
    Yes! Avo offers automated reminders to help reduce no-shows.
  • Can I track client history and notes?
    Definitely. Each client has a profile with visit history, preferences, and internal notes.
  • Is there a mobile app?
    No—for now, AvoSchedule is optimized for desktops and laptops. Perfect for front desks or professionals working from a computer.
  • Is avo mobile-friendly?
    Yes — you and your clients can use it from any phone, tablet, or computer.
  • When will I be charged?
    You get full access to Avo free for 14 days. Your credit card will only be charged after your trial ends.
  • Do I need a credit card to start the trial?
    Yes, we ask for your credit card to avoid interruptions after the trial, but you won’t be charged until the 14-day trial is over.
  • Can I cancel anytime?
    Absolutely. Cancel anytime before the 14-day trial ends and you won’t be charged. After that, you can cancel monthly—no contracts, no hidden fees.
  • Can I switch between monthly and yearly plans?
    Absolutely. You can switch at any time from your account settings — changes apply to your next billing cycle.
  • Can multiple staff members use the same account?
    Yes! You can assign appointments to different team members and manage availability for each.
  • Is there an extra cost per user?
    No, there's no extra cost to add your teammates on AvoSchedule.
  • Is my data secure?
    Yes. Your data is encrypted and backed up regularly. We take security seriously.
  • Do you offer support if I need help?
    We do! Our support team is ready to help via email and chat during business hours.
  • How do I reset my password?
    Just click “Forgot password?” on the login page, and we’ll email you a secure link to reset it. Still having trouble? Reach out to our support team—we’re here to help.
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